Support

We're here to help.

Restore your purchase

Premium not showing up after reinstalling? Open Settings → Premium → Restore purchases. Make sure you're signed in with the same App Store or Google Play account you purchased with.

Cancel your subscription

• iOS: Settings app → your name → Subscriptions → Growbit → Cancel.
• Android: Google Play → profile → Payments & subscriptions → Subscriptions → Growbit → Cancel.

Deleting your Growbit account does not cancel your subscription — cancel it in the store.

Delete your Growbit account and data

In the app: Settings → Delete account. This permanently erases your account, habits, check-in history, and cloud data.

No longer have the app? Email motazhamada@gmail.com from the address you signed up with, with the subject "Delete my Growbit account". We delete your account and all synced data within 30 days and confirm by email.

What is deleted: your email/account, habits, check-ins, notes, moods, streaks, and everything synced to the cloud. What is kept: anonymous analytics and crash reports that aren't linked to your account expire automatically (crash reports after 90 days, analytics after at most 14 months). Purchase records are kept by Apple, Google, and our payment processor RevenueCat as required for tax and legal purposes.

Export your data

With Premium you can export everything from Settings → Data as JSON or CSV.

Cloud sync isn't working

• Cloud Sync is a Premium feature — check that Premium is active in Settings.
• Check your internet connection and try again.
• Your first sync can take a moment if you have a long history.

Notifications aren't arriving

• Make sure notifications are allowed: iOS Settings → Notifications → Growbit; Android Settings → Apps → Growbit → Notifications.
• On Android, battery optimization can delay reminders — allow Growbit to run in the background.
• Check the reminder time in the app: Settings → Notifications.

Feature requests and feedback

We'd love to hear it — email motazhamada@gmail.com.